I was able to see Dr Shelton a week early due to a day-of cancellation. It was kind of the receptionist to give me a call with that opportunity. She was also very efficient in completing my foot x-rays and getting them onto the screen for the doctor to study. Dr Shelton was then able to let me know about a bone spur and other foot issues I was unaware of. He kindly discussed options with me. His recommendations let me know that he had listened carefully to my concerns and cared about them.